Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
Food & drink
Pizza
By owner
Street View
Order a large 5 topping pizza with breadsticks. Opened the pizza box once we got home and noticed the pizza didn't looked cooked. Literally feel apart trying to pick it up. The sauce was cold. Had to finish cooking it in the oven. Breadsticks were decent. Definitely won't be wasting money at this place again.
The wife was craving Pizza Hut, which we used to get quite often but haven't in a while since their prices have gone WAY up and the deal we always used to get no longer exists. We'd decided to splurge and order from this location as it was relatively close to us. We'd placed the order over the phone since the deal that was closest to what we'd used to do was the two large pizzas with 3 toppings each.The local Pizza Hut where we used to live knew exactly what we'd wanted every time and we'd never had a problem, before. I'd explained that I like a lot of toppings and the wife only likes pepperoni and the shop we always went to just rung in the toppings on her pizza but put two of them on mine, instead, so I'd end up with 5 toppings and she can just have her pepperoni. Yes, it's a special favor but it's fairly simple and the person taking the order said it would be no problem. Edit: Google messed up and deleted what I was typing so here are the highlights: Told 20-30 minutes, arrived at 25 minutes, 10 minutes later, cashier appeared and waited on a bunch of people in a chunk with me being the last of the group. Pizza not ready for another 20 minutes after that.55 minutes total. Cashier not wearing uniform or name tag but was wearing apple earbuds in each ear. Cashier interaction total: maybe 45 seconds.Greeted me by saying, "name? You pay already?" Pizza rung in with 1 topping on wife's and five on mine with me being charged $5 extra for double black olives. Explained situation to cashier and they didn't seem to even listen...read back the receipt and said the price not even looking at me. I said, no raised voice on my part at all, "it's fine, don't worry about it." Stuck card in machine to pay. Supervisor, I assume, came around the corner and asked what's up, genuinely interested, and the cashier said they'd wanted to go home because they were mad and stressed by 'Tweedle Dee' and finally looked me in the face and went around the corner to vent more to supervisor while still glancing at me through the glass. 13 people in the kitchen on a slow night...WAY too many to be efficient. Used to manage high-volume Papa Johns and we had 5-6 Insiders on a Superbowl Sunday, max. Pizza was correct to the receipt but no care and precision.Toppings, sauce, and cheese weren't evenly distributed on wife's pizza and my stuffed crust wasn't sealed properly and half the cheese boiled out into the pizza and crust was mostly just soggy, greasy dough where cheese should've been. Breadsticks (see picture) cut incorrectly resulting in two HUGE breadsticks and 3 tiny ones that (since cuts so close to each other) soaked up all of the grease/butter and weren't bread-like at all. Other customers saw/heard cashier insult me and commented to me on it. Absolutely do not recommend this location to anyone at all.This may be our last Pizza Hut pizza all together, honestly, with how the chain has been inflating prices without increasing quality or the experience.
Ordered 3 pizzas, garlic Parmesan wings, and bread sticks.1 pizza had a half a slice missing.I received buffalo instead of garlic Parmesan and the bread sticks were dry as the box they came in! They finally answered the phone after me calling about 45 minutes.I was told they can only refund me $7 or bring the pizzas back and they’ll remake! Horrible service!! You’re better off ordering from a Pizza Hut further away or going to a different local pizza place altogether.
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