The Cheesecake Factory

Name: The Cheesecake Factory
Address: 201 E Pratt St, Baltimore, Maryland, 21202, US
Telephone: (410) 234-3990
Price range: $$
Rating: 3.80

Restaurant, American restaurant, Bakery, Dessert restaurant, Dessert shop, Family restaurant, Takeout restaurant

Location: 201 E Pratt St, Baltimore, MD 21202, United States
Located in: Floor 1 · Harborplace
Phone: (410) 234-3990
Price: $$

Opening hours

Sunday: 10 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Happy hours

Sunday: Closed
Monday: 4-6 pm
Tuesday: 4-6 pm
Wednesday: 4-6 pm
Thursday: 4-6 pm
Friday: 4-6 pm
Saturday: Closed

Food & drink

Vibe

Spaghetti

Steak Diane

Cheesecake

Fettuccine

Egg roll

Penne

Orange chicken

Menus and Prices

Add Your Review

Reviews

This place offers high quality food and an awesome services, but the food takes a little longer than average.
It seems like it is the standard in Baltimore.
Other than that, is definitely a 4.5 stars.
Located in a very beautiful and clean area.
Plenty of seats and they will accommodate you as quick as possible.
Our server was pregnant, but she was on top of her game.
I would recommend this places if you are visiting this area.

Owner response

Thanks for your review, Nelson.
We're glad you enjoyed our delicious food, fantastic service, and beautiful atmosphere.
Thanks again for your patience with the wait, and we hope to see you again soon.

Like a lot of others have mentioned this location is normally a bit chaotic.
Not a great place to have a calm meal.
The service was great all things considered.
I felt for our server as he was responsible for a large number of tables and was struggling a bit.
The food was good but the cheesecake definitely steals the show.
Prices are a bit high but that’s expected nowadays.
If you’re visiting Baltimore I definitely recommend trying something more local.

Owner response

Grant, we're so glad you enjoyed our service and cheesecake! We understand that the atmosphere can sometimes be lively, and we appreciate your understanding.
We're always striving to provide a great experience for our guests, and your feedback is valuable in helping us improve.
Thank you for recommending us, and we hope to see you again soon!

The food was good, and the steak was well cooked.
I would have put 5 stars if we did not wait that long.
There are also gluten-free options that were perfect for us.

Owner response

Thank you so much for this review, Christian.
We're glad you enjoyed our steak and excellent service.
We know long waits are frustrating, so we suggest coming in either in the morning or later in the evening to avoid an extended wait.
We are so sorry you were not satisfied with your menu options.
Next time, if anything about your experience can be improved, please let our managers know so we can make things right while you are dining with us.
Thanks again, and we hope to see you soon.