Health food restaurant, Delivery service, Takeout restaurant, Restaurant, Salad shop, Vegan restaurant, Vegetarian restaurant
9 months later: Sand and dirt on the romaine AGAIN, and even worse. If you tell me this is washed, I have no words to say. —— Food is NOT clean today.I have been a loyal customer and have ordered so many times here and other SG locations.But today the salad I picked up from this location is NOT good.I chewed sand out of my salad.probably from the romaine.there is literally sand or similar things that crunch on my teeth.I contacted the Custer Services line but literally NO agent is getting back to me.The only available auto-responding options are all about orders and they won’t help you anything once your order is completed.This experience is extremely unsatisfying.And I don’t think I will order anything here.
Owner response
We're sorry to hear that happened and we’ll want to look into this.Can you please send an email to hello@sweetgreen.com? Our customer experience team will get back in touch with you.
So unfortunate that I will no longer purchase my salads from here anymore.I typically come to this location 3 to 4 times a week and after today I’ll be taking my money else where.I was served raw salmon, after getting home and noticing I instantly felt sick and called customer service via text they decided to tell me they would make this up and credit my account a lousy $27! I am appalled and disgusted at the poor customer service I was given.
I buy the Buffalo Chicken Bowl at least once a week.I absolutely love it! But today there was a bug in my salad today.I could not finish it of course.This is unacceptable.
Owner response
Thank you for reaching out + we're so sorry to hear this.Please send us an email to hello@sweetgreen.com and our team will follow up with you right away.
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