Ruth's Chris Steak House

Tonight, my friends and I were eager to enjoy the ambiance of the Inner Harbor, and we chose Ruth's Chris with high expectations.
However, our experience took an unfortunate turn upon entering the bar area.
Numerous tables and bar spaces were unclean, prompting us to request a spot to be cleaned for our use.
Although they complied, the remainder of the area remained neglected. Surprisingly, even when two patrons arrived at the bar, they faced a similar issue, with bartenders only addressing their immediate space.
Despite the relatively low busyness, the cleanliness oversight persisted.
Disheartened, we opted to stick with coffee and refrained from ordering any food. Upon departure, we sought out the manager to express our concerns.
Unfortunately, her response, citing a prior large party, did little to ease our dissatisfaction.
Despite our presence for 35-40 minutes, cleanliness remained unattended.
The apology seemed insincere, and it left me questioning the typically high standards Ruth's Chris is known for in providing a superior dining experience. This anomaly raises speculation about whether a shift in their customer base has led to a decline in their commitment to maintaining the quality of their service.
Regardless of the cause, my confidence in Ruth's Chris has been shaken, and I won't be returning.
Fortunately, Baltimore boasts a vibrant culinary scene, offering appealing alternatives that don't necessitate revisiting this establishment.

Worst delivery !!! Always screwed up !! 15 dollar salad of just lettuce and a 15 dollar plain Baked Potato unreal we were supposed to get a loaded!! Do not order from here!!!!! Not worth it!! Makes you think whats going on in the restaurant, we even called before about this problem, and I guess not worth fixing.
We have ordered from here before used to be great(like the restaurant was) but this is the third time we’ve tried and always a mess! I’m not going to load the messed up dessert and dry main course, it’s just not worth it.
It's sad to say goodbye to this Baltimore classic.
Just too run down! No one has to eat here, there’s way better places now!!!

Marlon is outstanding! This location has different menu items, like crab fried rice and fried zucchini.
Location is perfect.