Taco Bell

07/18/24 - Over the past couple of months, the quality of the personnel who work the window at this location has noticeably improved.
In this particular case, Brook was fast, friendly, and efficient - a great combination to be sure.
My online order was quickly processed and presented within minutes, and I was soon on my way. For the first time, I ordered the Cheesy Street Chalupa.
Although not quite as cheesy as I would have expected (based on the name), it was, nevertheless, quite tasty and filling.
And, while I can recommend it overall, I prefer the Cantina Chicken Burrito.
Of course, people's tastes vary. SUMMARY: The food was served hot, fresh, and delicious, and the service was fast, friendly, and polite.
All told it was a wonderful experience. VERDICT: HIGHLY RECOMMENDED!

50 minutes...
It took 50 minutes for me to get my food...
FIFTY.
I ordered a my cravings box and a cheesy gordita crunch...
That's it... I was on a trip from Vegas back to Oklahoma and I placed my mobile order at 8:29PM on Friday may 29th.
My five other friends also ordered food at around the same time, but I was the first person to place my order. One by one, I see my friends get their orders, and I get nothing.
Don't even get my drink while I'm waiting.
After about 25 minutes, I talked to this guy behind the counter and told him "Hey I've been waiting 25 mins for my order, is it almost done?" And he says "oh yeah we've been busy.
I see your order on the screen we'll make it right now." I wait another 10 minutes...
Nothing.
Not only have all five of my friends gotten their food already, but they're already done eating it! Keep in mind we've been on the road 13 hours and we still have another 4 to go at this point. Then a lady clocks in and starts working the front counter.
I said to her " Hey, I've been waiting 35 minutes for my food and all five of my friends have gotten their food and finished eating already and I still don't have my food" so she goes to the back to see what's going on.
She comes back and tells me that they're making my food and it'll be out soon! ANOTHER 10 MINUTES GOES BY and at this point I literally can't take it anymore.
It takes a lot for me to get upset at fast food workers because I know they're just doing their best but come on man.
This is absolutely ridiculous. These two ladies came up to the front counter to clock out, and I was talking to them about the situation.
They told me that they made my food 30 minutes ago, and that somebody took my food and handed it to somebody in the Drive-Thru....
And that's why all of this was happening....
Geez, if only somebody reminded them like twice that the order for Ben was NOT IN THE DRIVE-THRU AND IN FACT STILL WAITING FOR HIS FOOD. We're now at the 45-minute Mark and another lady from the kitchen sees me and asks "have you been helped yet?" And yet again I have to explain to a third person, A THIRD PERSON how long I've been waiting for my food.
I'M SO DONE.
PLEASE FOR THE LOVE OF GOD JUST MAKE MY BURRITO, CRUNCHWRAP AND CHEESY GORDITA CRUNCH.
IS IT THAT HARD??? Finally at the 50-minute Mark I get my food.
The lady at the counter gave me like 3 dollars worth of free tacos or something and said "sorry about that" I don't even have anything to say.
You can form your own opinions based on the story.

Both my son and I ate here yesterday evening and both of us were sick and vomiting in the early hours of the morning.
Def think we got food poisoning!! We will never be going back and hope a health/food inspection is done.