Fast food restaurant, Burrito restaurant, Takeout restaurant, Mexican restaurant, Restaurant, Taco restaurant, Tex-Mex restaurant
I regularly frequent this Taco Bell.It's a pain in the A to get into but the service is usually quick and the food a good quality. Today however, whomever made my chalupa placed it in the bag upside-down, so when I bit into it it was bread and one piece of chicken.The rest in the bag :c. I will be back.But gods I pray that my next chalupa is in tact.This was mega disappointing. But hey, one bad time outta many isn't so bad.
I never leave reviews… but the employees here are gold.The biggest thing was how kind everyone was to me.I felt like I wasn’t order #246 to them, I felt like I was ordering food from my friends.They brought my food to me and I immediately noticed how much effort was put into making everything neat.The person who packed my food was so thoughtful, they even balanced my Cinnabon delights perfectly using a napkin so they wouldn’t tip over and spill.Wow 🤯 I walked into your restaurant pretty stressed, but the staff had me walking out with a smile 💜
Poor customer service.Told the manager that as well.Tells me to find another taco bell to go to because I told her their customer service skills suck. Employees just playing around instead of getting the food made for customers.Manager tells me they make the food first by who orders the least amount, not by who ordered first.Won't be back.She doesn't deserve to be in a position where she doesn't know how to run an establishment correctly.Was going to dine in, but asked for a refund.Saw people get their food who ordered after I did.Update: then after the manager refunded me, I go back and look at my account and she recharged me a different amount after I left.I contacted my bank and got the money back anyways.Also, I contacted Taco Bell corporate.Beware everyone! This manager needs to be fired.
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