Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
Went there as a special treat to my family because we don't eat out all the time, just because of how expensive fast food is getting these days.Got four McDoubles, One Big Mac, two large fries and a large Coke and sprite.After getting the wrong meal at first, I handed it back to the window attendant and they give me a look.Then after I finally got the right bag, I reach into the bag to make sure everything is right, one of my McDoubles wasn't even wrapped properly and it looked like somebody punched the burger.Sorry I didn't grab a picture of it I was mad and walked back in and asked for a new one.As I'm walking back in there's nine people inside working, I asked for a new McDouble and they all look at me puzzled.I showed them the burger she grabbed it out of my hands and told the cook to get a new one.After getting home this is what I came to, I asked for a big mac.Not a double stacked bun.Like who even eats a double piece of bread with nothing in between. This has got to be the worst fast-food restaurant within four blocks.Burger King does better and they take forever, at least the wait is for well made food, what ever they're trying to pass this off as... If you read this stay well away from this establishment.I can't believe I spent 36 dollars for this kind of service. Don't worry guys I'll just ditch the third bun for what passes as a mcdouble just 3 times the price 🙄
So this morning I went and ordered 2 sausage, egg and cheese mcmuffin breakfast sandwiches.Instead what I recieved was 1 sausage, egg and cheese and two pieces of bread with an egg and missing the sausage and what looks like something that could be chees reminisce.For the longest time this location had substandard service, food and atmosphere.And in the past few months it looked as this place had turned around.I really hope this is not another downward slide of quality.They increased the prices and decreased the quality and service.
I am a Door Dasher, I arrived fine minutes earlier than the expected pick up time.I stood waiting (as there was not a single person at the counter) for over ten minutes.Then, once an irritated looking young woman finally came to see what I wanted, I further waited for about 20 minutes. The lobby was empty save for two younger ladies, whom arrived and ordered about seven minutes after I got there. During this time the phone rang seven times, though I am unsure whether it was actually answered. Furthermore, there was a younger man walking back and forth between the deep fryer and flat top sides.He kept repeating that he was a manager, and talking about how his job was to train them.(His fellow employees around him.) He did this, quite literally, the entire time I was there.And did nothing but talk, and walk. It's a fast food restaurant, I've worked in several, I don't expect fracking perfection.But, seriously? 😑 (Food is neutral, and it was not for me so I didn't touch it.Service was for the fact that the woman who handled my pickup was obviously trying hard not to let her annoyance boil over to me.Atmosphere is self explanatory.Overall rating is for the fact that what occurred in back was allowed to occur, it's open view and easy to hear as well.Just like most fast food joints)
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