Taco Bell

Another above average Taco Bell establishment.
Lobby was nice and clean along with the bathrooms.
Self Service kiosk was functional and crew interaction was polite and unobtrusive.
Food was surprisingly well made.
Everything was fried perfectly and portioned properly.
Even the cheese sauce was hot and gooey.

Owner response

I was able to sit, work on work stuff, and eat while I was waiting to check into my hotel.
Staff was super friendly with the couple hours I sat there.
The food was good and hot when it was ready.
The restroom was clean.
(Although I would see if there is a way to degrease the woman’s bathroom floor.) Staff was continuously busy unless on their personal breaks.
They asked polite questions about my service dog and I am always open to educating folks.
They were very respectful as to not pet her while she was working.
While there, our hotel cancelled our reservation for overbooking and I became a little stressed.
The lady that caught notice of my stress asked if I was okay.
Came across her again on her off time today (day after visit) while walking through the area.
She recognized us and asked if we were able to get everything settled.
This is what staffing and humanity is about! This team was definitely a pleasure to be around.
Keep up the good work. I had a service dog with me and was initially greeted with “You can’t have that dog in here” as we were coming through the door.
After stating she was a service dog, the manager was super friendly and allowed us to go about our business.
Only thing I would recommend is for the staff to refresh on the two legal questions they can ask before jumping to conclusions.
With as many fake service dogs there are out there, I can understand though.
“Is that a service dog required due to a disability?” “What tasks is the dog trained to perform to aid with the disability?” Due to how long we were sitting there, I unvested my dog for her comfort (which is legally allowed as part of the Americans With Disabilities Act) and staff still remained respectful as to not distract her.
Here she is with her cheesy roll up, which she thoroughly enjoyed after it cooled off.

Owner response

We went through the drive thru and they were quit rude to us.
We ordered breakfast and got some burritos and when we were asking questions about the contents they started shouting at us for little to no reason.
We didn’t really enjoy the food due to the fact it was dry and cold.
Do not recommend coming to this Taco Bell.

Owner response