Fast food restaurant, Hamburger restaurant, Takeout restaurant
So we were going to Sonic and the sonic app wasn't working so we drove right down the road and We went through the drive thru on the evening shift and the lady was so friendly and respectful she made sure that we were okay with them cooking our order fresh because we had to wait like 10 minutes when we told the lady we weren't in a hurry because we were coming from the med in Memphis she wanted to make sure she got the names of our family so she could keep us in her prayers and came outside to check and make sure she could show us that there are still good people out there who care about a stranger going through a tragedy .So I will definitely be recommending anyone traveling through to stop by and give them a shot.God is great and knows who truly hold him in there hearts and this particular place is where we were meant to get our food tonight! I wish I could remember her name but just in case she actually sees this review thank you so much for being a blessing in this world!
Owner response
It's a wonderful feeling to know that our team left you with such a remarkable impression of Krystal.We're overjoyed to see your rating and truly thank you for sharing!
Would give this place a 0 this morning just because of this one female employee between 8:00 - 8:20 4/17/24 order a breakfast sandwich sausage,egg,cheese and biscuit this was not what she put in my bag.Didn't discover it until I got to work.There was a old cold chicken sandwich that look like someone had taken a bit out of it.I was very disappointed I needed to eat so I could take morning medication before work.I could hardly wait to get off work so I could go back to talk to a manager but was told by a even manager that the morning employee was a manager such a shame.After talking to both manager nothing was done about the issue.This morning worker is slouchy to sale food to anyone in this condition.And it wasn't the order I Ask for.
Owner response
Oh no! We’re sorry to hear about this.If you are willing to chat with us further, please connect with us here: https://www.krystal.com/contact-us/ Your honest feedback is always welcome.
Worst place I’ve ever been.Waited at the ordering sign for 30 minutes minutes had to back up 3 times because the sign said call ended and go forward again.Decided to pull up and order at the window waited another thirty minutes in the drive through just for them to say I can’t order there when they wouldn’t answer at the sign.I’m here for work and have never seen this restaurant, I will never go back nor will I ever recommend it to anyway.
Owner response
We're sorry we fell short of a great time.Our team would like to look into this if you can share more details here: https://www.krystal.com/contact-us/.
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