Fast food restaurant, American restaurant, Chicken restaurant, Hamburger restaurant, Sandwich shop
Can't speak for the food as I never received it but have been charged for it.There was a power outage an hour before we ordered.Once the power came back I placed an online order.Showed up and all lights were on, but not a single employee was there.Burgers laying on an assembly line abandoned.People coming thru drive thru and leaving with no service.Now trying to get my $27 back with corporate office.Can't call the restaurant directly as it goes to a private residence, other locations phone is disconnected.If I don't have a refund by Monday I will have to dispute with my bank.
Owner response
Thank you for letting us know about this issue, M.We want every transaction to be as easy and seamless as possible.We will certainly look into this and help you out.Please contact us at https://checkers.com/contact so we can follow up with you.
My order was wrong.Ck sandwich asked for no mayo or onions they left everything off.Burger asked no mayo or ketchup and it was all over the burger and we did not get our funnel cake fries.We are traveling and we're trying something different and did not get what I paid for.
Owner response
We hate to let you down, Teresa.We want to make sure your order is correctly fulfilled.Any chance you can reach out to us at https://checkers.com/contact? We'd like to look into this further and try to make this right for you.
I like going here when I want a good burger.But sometimes they don't take the coupons.They say the machine is always down to not accept them .That's very sad.I have to drive around the city sometimes to find the one that does.
Owner response
Hi Linda, we want that 5th star so badly! Hopefully next time we're only talking about food and serving you.We really appreciate your feedback!
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