Fast food restaurant, Breakfast restaurant, Burrito restaurant, Lunch restaurant, Takeout restaurant, Mexican restaurant, Restaurant, Taco restaurant, Tex-Mex restaurant, Vegetarian restaurant
I've been out all night, and decided to get a Cantina Chicken Bowl after hearing all the reviews.After waiting in line 40 mins.I got home to enjoy my bowl...Let's say I had a million bad words and could not think of one good one for this mess they had given me.Nice guys but this is not like the picture.Needless to say if you go through drive thru no matter how busy they are, in the wee hours...Check Your Food!!!! What I got vs what I ordered.I'm giving 2 stars because the cinnabon delights always delight☺️
Owner response
Coach, this is Hospitality Tennessee, the franchise owner of this Taco Bell.Let's make up for this.If you could please send us an email with details about your visit and your contact information, we will have a manager follow up with you.You can email me at Alexisr@hrgweb.com.
My review of the experience begins with the moment I arrived to place my order.Unfortunately, the female staff member's voice on the other end barely reached a whisper, making it difficult to communicate effectively.It would be advisable to address this issue either by adjusting the speaker volume or encouraging employees to speak more audibly.Secondly, despite requesting extra black beans, they were omitted from my order, and the ones provided were visibly scratched.Regrettably, I had to discard food! It was disgusting!
Owner response
Denetria Taylor, this is Hospitality Memphis, the franchise owner of this Taco Bell.Your meal should always be perfect.Please reach out to us at Alexisr@hrgweb.com with details about your visit and your contact information, and we will have a manager follow up with you.
I try to give this store the benefit of the doubt.But they never seem to amaze me.Each time I go, attitude are horrible.They are always out of something.When it comes to the door dash orders, they don’t contact the customer, they wait until the dasher gets there to say something.With my experience, the store calls the customer and has the order ready for the dasher when they arrive.I would not recommend anyone to work, eat , not even stop in the parking lot because the negative energy might run off.
Owner response
Hey there, this is Hospitality Memphis, the franchise owner of this Taco Bell.Thanks for the rating, Chris.We'll keep improving so we can turn your experience into a great one! Come visit us again soon.
Seafood restaurant
3295 Poplar Ave #101, Memphis, TN 38111, United States
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Dillard Square Shopping Center, 3445 Poplar Ave, Memphis, TN 38111, United States