Fast food restaurant, Hamburger restaurant, Takeout restaurant
Stopped by on my way home from work late one night and only the drive thru was opened. Wait was a little long but the food was fresh and hot.Customer service was great 👍
Owner response
Thank you for posting your 5-star review.Our team here at Krystal is committed to providing high-quality customer service, and we’re thrilled to hear that we made such a good impression on you.We hope you’ll visit us again soon.
they forgot my boyfriend's order and he had to wait 20 mins in line standing just to ask them to make it.my order came right on and was fine but considering how the place was not busy at all (we were the only table) this shouldn't have happened.the dining area was also not very well maintained and a little dilapidated.the food isn't bad though.
Owner response
We're sorry we fell short of a great time.Our team would like to look into this if you can share more details here: https://www.krystal.com/contact-us/.
Food was hot and fresh. Drive through was slow, left the line through after 5 min of no movement and went inside to order and wait. Interior was dirty, tables and floors with debris. Didn't get some of our order, got a shrimp poboy we didn't order, which we call before leaving and waited another 5 min
Owner response
Glad to hear we earned 4 stars! If there is anything we can do to improve your next visit, let us know at https://www.krystal.com/contact-us/.
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3295 Poplar Ave #101, Memphis, TN 38111, United States
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Dillard Square Shopping Center, 3445 Poplar Ave, Memphis, TN 38111, United States