Fast food restaurant, Burrito restaurant, Lunch restaurant, Takeout restaurant, Mexican restaurant, Restaurant, Taco restaurant
We were the only customers there at the time, and we got our food cold and poorly assembled.We only live 8mins away, and yet our food was cold when we got home and started eating it right away.There was absolutely no need to rush our order and make it that sloppy.I am tired of paying the ~$5 for the cheesy gordita crunch when it is soggy and crushed like this.The workers were nice, but management needs to take their job a little more seriously. Also, they didn't give us a receipt for our order.
Owner response
Thank you for letting us know.That's not okay and we want to know more.Please email us at TacalaCares@tacala.com.
Order the new nacho fries, got a few wet fries wrapped in wax paper, it looked as if someone had eaten half the fries.Definitely not worth the 5 dollars I paid for them.Tried calling to get my money back and the phone rang until it was disconnected twice.Just gave up.
Owner response
We appreciate the feedback! This is not the level of service we expect our customers to receive, and we'll be sure to share this with the appropriate team to look into.We hope you'll visit us again soon.
I visited the Taco Bell off Braker today 2/16/24 at around 8pm.There was a lovely, very kind lady taking my order.She greeted me, asked me how my day was, and made modifications to my complex order.I really appreciated how kind and understand she was.I’ve had a hard week, but it’s friendly people like her that can make a day brighter. Shout to the culinary team for getting my food out fresh and quickly.Probably one of my top experiences ever at a Taco Bell!!!!!
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