Subway

To Whom It May Concern, I have been a frequent customer at your Subway location for the past few weeks, typically stopping by for a sandwich.
However, my experience has consistently been frustrating due to the lengthy wait times.
On multiple occasions, I have had to wait 5 to 10 minutes before being acknowledged because employees are often in the back.
While I understand that traffic may be low at 10 AM, this level of service is unacceptable. This morning, I encountered an unprofessional and disrespectful interaction that has compelled me to voice my dissatisfaction.
As I entered the store and attempted to find someone to assist me, I was rudely told to "slow your roll" by the manager.
This is a practice I started because I do not have the time to wait 10 minutes, nor do I wish to shout to get attention.
There is no bell or button to notify employees that a customer is waiting. Rather than a polite greeting or an assurance that I would be helped shortly, I was met with rudeness.
I explained my situation, but was again told to "slow your roll." I then observed the employee designated to assist me was leisurely eating a sandwich instead of attending to customers. I waited another minute before deciding to leave.
This level of disregard for customers is unacceptable.
I informed them that their lack of urgency would result in lost business, but this warning was evidently ignored. Consequently, you have lost my business.
I will now be patronizing the Bakery 2 Go at the Macon Farmers Market, where the products are superior and the staff far more friendly.

The 2 young ladies tht were there serving us wuz real sweet😘 & 2 the otha young lady i pray tht u hve a healthy birth & CONGRATULATIONS Love👶🏽🍼🥳.
Mrz.
Jefferson💜

Sandwich artist prepared my sandwich exactly as I ordered AND it was ready when I arrived! I've had far less enjoyable experiences at nearby Subways.