Coffee shop, Breakfast restaurant, Cafe, Coffee store, Espresso bar, Internet cafe
As packed as this locations can be They are only accepting cash or Apple Pay Or app!??? No cards? No sign in front of drive through you literally are stuck in their line unwilling! Do better Starbucks management.
Owner response
Hello, I'm sorry to hear about this but appreciate you for sharing your experience.If you'd like additional assistance from our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!
This location at San Pedro & Paseo is a tricky-to-get-to drive-thru only, to the point that some employees want to pretend they can't interact with you at all at the mobile pickup window if you have, say, a question about whether they have a certain bakery item in stock for you to be able to buy.Fortunately when this happened to me the functionally-impaired barista _finally_ handed me off to an apparently-more-senior colleague who was cheerful & happy to sell me nearly $20 worth of the last seasonal snowman cookies.So, uneven service given the several times I've been there, but still more likely to drive there than the (closer) La Cueva Town Center (Wyoming Blvd & Paseo) actual store location that has seating, but where service & preparation are all too consistently -meh-.
Owner response
Hi there! Thanks so much for leaving this review.I encourage you to share this feedback with the Starbucks Care team through our Contact Us page (https://sbux.co/3uW8Bbs) - we're always looking for ways to improve!
This place is a traffic nightmare.Once you're in you're committed.No Easy Way access the main roads.If you park and go to the window to self order you are guaranteed to be stuck for about 15 minutes at the drive-through Lane doesn't typically let people pull in and out.The service was okay but based on the amount of time it took to get to the line I would recommend visiting a different establishment
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