Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant
This was my first time at Chili's so I was very excited.I got Cajun pasta with shrimp and chicken.It was SOOOO dry! I like sauce in my pasta! Plus the shrimp was overcooked.I loved the waitress though.She was really nice and gave a few drink suggestions.
Owner response
We are very sorry to hear about this, Atheena.This is not the quality of food we want to be serving, and we understand your frustration.Can you please get in touch with us via https://www.chilis.com/frequently-asked-questions so we can look into this? Thank you.
Family preference of the Chili’s as the Food, Service and Atmosphere are nothing less than EXCELLENT!! The staff at this location really make your experience worth it!! Trio Fajitas are really GOOD!!!
Owner response
Thank you for the 5-star review – see you again soon!
Food was great but service is so slow and expect to be there waiting for more than an hour for your food.We got sat promptly and waiter came 6 minutes after we sat to get drink orders and then another 10 minutes get food order.Then about 46 minutes to get food into our tables.We were about to leave since my father felt hypoglycemic and that’s when the food came to our tables.Food was perfectly seasoned and it warmth.Waiter was friendly and very understanding.Management needs to hire more staff.There is no reason why they should have business running with short staff especially on Friday nights.
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