Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
This Dominoes was horrible.The guys working here did not give 2 craps.We placed our order online at 3:30 in the afternoon.our tracker said it was in "prep" for 15 mins.I finally just went in the store and found the two employees unpacking boxes.When I asked about my order they finally started making it.Told me it would be 7 minutes.They went ahead and marked my order as "ready" on the screen so they wouldn't get dinged.Took 15 more minutes to get a simple pizza.To top it all off, our pizza only had topping in the center, over half of it was just bread.Not what I've experienced at other Dominoes locations.So disappointed.
Owner response
Allison Barr Your review is extremely valuable and I want to make the right adjustments so our company can provide you with 5 star service and earn your 5 star review on your next order.Do you mind emailing me with your experience so I can contact you and make it up to you? Our email is: teambaileysocial@gmail.com.
Wife ordered pizza and wings.No sauce.Got our order, they drenched the wings in Buffalo sauce.After 20 minutes on hold, on our way back.Horrible customer service, don't follow directions.Can't deliver either.Go anywhere else. Just got to the store.Completely dead.No reason to be on hold.
Owner response
Rory Garcia I apologize that your experience was not at a 5 star level.Our goal is to provide 5 star service on every order.Could you email me directly with any suggestions you have on how we can improve so we can earn your 5 star on your next order.Our email is: support@dominostx.com.
I placed an online order and went to pick it up.My whole order was wrong and items were missing.I went back inside to address the issue and get the correct order.No one apologized or gave me any updates as to what was going to happen.Waited 30 minutes and had to just cancel the order since I had to get back to work.Not to mention, it’s going to take 2-3 business days to get a refund.That’s ridiculous. Horrible customer service!
Owner response
Vanessa Your review is extremely valuable and I want to make the right adjustments so our company can provide you with 5 star service and earn your 5 star review on your next order.Do you mind emailing me with your experience so I can contact you and make it up to you? Our email is: support@dominostx.com.
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