Soul food restaurant, Mobile caterer
The chicken was good, the mac and cheese was average,and the mashed potatoes were not good at all.But, what really matters is how poorly the customer service was. I hate to say it but it wasn't successful.I hope it gets better because this restaurant has potential and decent food. Update to the manager: I saw your reply and the issue with the customer service was the kiddos working at the front.The young boy who took my order was standing with his armed folded as of he didn't want to take my order,and when he did he I had to lean over the cabinet to hear him.The young boy who called the order for the food had a bit of an attitude because I didn't know to bring my ticket to get my food.To be honest, I've eaten here before and loved it.Once I got a taste of those fried chicken wings I was hooked and I told so many people to try it out.I hope this helps.
Owner response
Thank you for your feedback.Can you please explain to us what happen with the customer service?
I ate here yesterday for the first time, while bringing my children to the mall.The young man at the register was very polite.I ordered red kool-aid and a small plate with catfish, mac and cheese and greens.I knew I’d have to wait a bit because the line was a bit long and as the sign says, “We serve soul food not fast food.” It was worth the 20 minutes! Everything was delicious! The gentleman that handed me my food had everything I needed in the bag with my food.(hot sauce, napkins and cutlery) He wished me a good day and thanked me for my order.I will be back!
Owner response
Thank you for your feedback and review! We will share this with our staff.We hope to see you again soon!
We visited on a Friday at noon.I had a fried pork chop with macaroni and cheese, and candied yams.I loved the pork chop and macaroni and cheese.The candied yams had a little too much allspice seasoning for me.But I would definitely eat there again to try more options available.My husband had fried catfish, fried okra, and macaroni and cheese.He liked everything! 😋
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