American restaurant, Fried chicken takeaway, Halal restaurant, Sports bar
The food was absolutely amazing. I was craving comfort food and comfort food I received. The vibe in the restaurant is chill. The decor is eclectic, funky and fun. Chicken art mixed with well, drums. I have anew favorite destination when I come OKC. This time it was chicken fried chicken. Next time it will be the chicken and waffles. Service was great and the server was friendly, talkative and kind. If you haven’t been, you need to give the Drum Room a whirl. It’s is worth the hype and the menu.
I ordered two meals from the Drum Room (Carry out), and it will definitely be the last time I visit this place.I was notified my order was ready and arrived at the bar for pickup.I sat there for an additional 30 minutes waiting for my food to be brought to me.People who came in to eat 5 minutes after I arrived and ordered the same thing I did were sitting and eating while I was still sitting there.I was finally given my order.Once I arrived home I saw that the nachos were missing the salsa and the guacamole I added, in addition the chicken fried steak was missing all its gravy.I drove back up and spoke with the bar again.The waitress proceeded to have an argument with the kitchen before bringing me some gravy and salsa and telling me they were out of guacamole.10 seconds after being told they were out, she hands me some guacamole, telling me they must have made some fresh.It’s so dark in the place you can’t really see anything you’re being handed.I took everything home, thinking everything is all set. The guacamole was rotten…not just a little color tinged but black and black liquid and chunks floating in it.The chicken was way overcooked and dry I couldn’t cut it let alone eat it.The mashed potatoes were dry and not good at all.The chicken with the waffles was also overcooked.The chicken on the nachos was also overcooked and dry.I tried calling the restaurant several times with no answer and left a voicemail asking that management contact me back. No one ever returned my call.This was definitely not a $60 meal.$60 is a lot to pay for chicken fried chicken, chicken and waffles, and nachos but to spend that and get dry, overcooked , and rotten food is crazy.Mistakes happen but for there to be this many and no contact from management to make it right means this isn’t an exception…it’s the norm.STAY AWAY, YOU’VE BEEN WARNED!
Owner response
Hey Kelly please give me a call 4054746282.Would like to talk to you.My name is Qazi.
The food was out of this world .We’re here for a concert and saw mixed Reviews.Our cook and bartender were so kind and friendly.The chicken strips are basically a thick chicken breast cut into strips , so juicy .The wings were crispy and moist .We’ll be back anytime we’re here .
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