Sonic Drive-In

The staff is great, but it seems like they pre-cook their items instead of cooking them to order.
I know it saves them a few minutes by having some mozzarella sticks premade, but soggy and squishy fried food is gross.
I would recommend going back to cooking to order rather than trying to get ahead.
I know I and my family/friends would rather wait an extra ten minutes for a fresh order than get old food sent out in three to five minutes.

Owner response

Sonic is an industry standard staple in my opinion.
Especially when it comes to beverages and variety of refreshment options.
Jalapeño poppers & mozzarella sticks are delicious sides.
(Just my opinion) Coneys are decent as well as chicken strips baskets.

Owner response

I used to be a carhop, then a manager at Sonic for over 2 years.
Not sure what happened to get each and every item in my order wrong.
I asked for a medium chili cheese fry, got a small.
I asked for a small popcorn chicken with barbecue sauce, didn’t get my sauce.
I got ketchup packets.
I asked for a medium blue raspberry lemonade, and got a blue raspberry lime juice water—insanely sour.
I want to add that I was charged for what I asked for, just not given a single correct item.
I don’t know what is happening here, but it’s a major disappointment.
I’ve stayed loyal to sonic for years, but I will no longer be visiting this location, though it was the very first location I worked at.

Owner response