Arby's

The staff at this Arby’s was very friendly, and the young man working the window and drive-thru was very polite and I could understand him easily.
I can’t say that about a lot of drive-thrus. I went by at about 8:30 at night, and I saw a gentleman try both doors, so apparently the lobby was closed.
However, I have never gone to an Arby’s for the atmosphere.
I go for the food - those curly fries and horsey sauce call my name!

Owner response

This place used to be good when they had good customer service.
They made my order wrong and then the girl that was making it behind the counter rolled her eyes threw it down on the counter like it was some big inconvenience to her! Definitely lost my appetite after that. You know that saying that never looks like the menu? Enough said! Flat as a pancake beef and cheddar.
What do people do back there sit on the bread? If you want to be treated like a paying customer then go to Lion's Choice they are the best the only reason I didn't go is because I was right next to this Arby's. I grew up with Arby's and this was a disgrace the kind of people they have working here.

Owner response

When my wife and I arrived there wasn't anybody behind the counter but we could hear people in the back of the kitchen.
We stood there waiting for the better part of a minute before I yelled "hello" and awoke who I imagine is "the cook" who promptly returned to whatever hole he scuttled out of, when suddenly a girl appeared to take our order.
At about the same time the most amazing thing happened, a plethera of employees were suddenly in attendance. Keep in mind, this is the 3rd time in about 6 months this has happened to me at this location. Side note,there's a Taco John's next door that's almost always busy.

Owner response