Hamburger restaurant, American restaurant, Chicken restaurant, Fast food restaurant, Ice cream shop, Restaurant
First Raul and Ian are amazing managers.The food was amazing.Double Colorado on and gluten free bun! By far the best burger I have had in years.The kindness and attention to detail they show is top notch.And works don't stand around they work and if they are not busy they are cleaning.A+
$46 on junk.This was disgusting and my entire order was wrong.This is "smashbugers finest"? First and last time I waste my money at this joke of a place.Soggy bread, I asked for regular fries and got disgusting rosemary fries, asked for an egg, got no egg, asked for no smash sauce, got smash sauce.The only thing that was shockingly right was the kids meal and the sprite.Asked for extra pickles, got two pickles."brisket" is rubber.Definitely contacting corporate.
Owner response
Hi Felisha, Thank you for bringing this to our attention.This is certainly not the standard we expect.Can you please email us at reviews@smashburger.com with details about your experience, including information about the location you visited, so our team can follow up with you? We hope to hear from you soon.
The Smashburger, on Nevada Ave, in Colorado Springs, Colorado, was very clean. The service was great too. The hamburgers are AMAZING, along with their incredible fries, & cold sodas, of your choice. It’s easy to get in and out. I ate inside; but they also have a drive through. I didn’t have to wait long at all. They don’t make your burger & fries, until you order it. So it’s super fresh! I definitely recommend this Smashburger! I miss the one we had back home!
Owner response
Hi Carla, Sounds like an all-around great visit! Thank you for your kind words.We look forward to Smashing another great experience for you again soon!
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