Silver Moon 1

Name: Silver Moon 1
Address: 764 W Baltimore St, Baltimore, Maryland, 21201, US
Telephone: (410) 547-5655
Price range: $
Rating: 3.80

American restaurant, Breakfast restaurant, Chicken wings restaurant, Fast food restaurant, Italian restaurant, Meal delivery, Takeout restaurant, Pizza restaurant

Silver Moon, located on W Baltimore Street, has carved a niche for itself among locals in Baltimore. This casual eatery serves up a variety of American comfort food, from fluffy breakfasts and hearty lunches to its popular chicken wings and pizza. While patrons rave about the fast service and delightful desserts, some have had mixed experiences with customer service. Known for its accessibility and hip vibe, it’s a spot favored by university students and groups. Check it out for a quick bite, but manage those expectations on specific orders!

Contact Info

Location: 764 W Baltimore St, Baltimore, MD 21201
Phone: (410) 547-5655
Price range: $

Opening hours

Monday: 7 am-3 am
Tuesday: 7 am-3 am
Wednesday: 7 am-3 am
Thursday: 7 am-3 am
Friday: 7 am-3 am
Saturday: 7 am-3 am
Sunday: 7 am-3 am

Other Business Hours

Delivery

Monday: 7 am-2 am
Tuesday: 7 am-2 am
Wednesday: 7 am-2 am
Thursday: 7 am-2 am
Friday: 7 am-2 am
Saturday: 7 am-2 am
Sunday: 7 am-2 am

Takeout

Monday: 7 am-2 am
Tuesday: 7 am-2 am
Wednesday: 7 am-2 am
Thursday: 7 am-2 am
Friday: 7 am-2 am
Saturday: 7 am-2 am
Sunday: 7 am-2 am

Services

Wheelchair-accessible toilet
Wheelchair-accessible entrance
Wheelchair-accessible seating

Kerbside pickup
No-contact delivery
Delivery
Takeaway
Dine-in

Fast service
Great dessert
Great tea selection

Breakfast
Lunch
Dinner
Solo dining

Coffee
Comfort food
Healthy options
Late-night food
Quick bite
Small plates

Breakfast
Brunch
Lunch
Dinner
Dessert

Toilets

Casual
Trendy

Groups
Tourists
University students

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
Kids' menu

Free of charge street parking
Somewhat difficult to find a space

Food & drink

Vibe

Pizza

Pastry

Chicken Wings

Cake

French fries

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

Wings are great.
Customer service is horrible My last trip there Dec 10, I ordered 10 wings half buffalo half honey old bay.
When I got home I realized they gave me half regular fried chicken.
I don’t live close so I called and the girl said she would add my name for a 10% discount for next time I called.
The next time I called was about a week ago.
The guy said he didn’t see my name & would not honor the discount.
I told him I took a picture of my receipt & food from that night to prove I wasn’t lying.
He was very rude, I said “him being disrespectful is making not want food from here anymore”, so he said fine we won’t make it and hung up.
I called back and a girl answered.
I asked for a manger or owner and she said why.
I asked for her name and she wouldn’t give it to me.
Customer service was never top tier but that last encounter made me not want to come back, which sucks because I loved their wings.

Owner response

Dear Ericka, Thank you for taking the time to share your feedback.
We're sorry to hear about your negative experience with our customer service.
We apologize for the mistake with your order and the lack of proper resolution.
This is definitely not the level of service we aim to provide.
We appreciate your loyalty and love for our wings and we hope to have the opportunity to make it up to you in the future.

It was late.
I wasn't feeling well due to allergies.
I fell asleep during peak hours to order or make anything.
This was the only place for miles that had homemade chicken noodle soup.
And it was well worth it. Also, I got myself a scrapple, egg, and cheese sandwich to go with it. I was hungry.
Didn't eat much earlier in the day.
And had to have something.

Owner response

Hey Jocelyn! Thanks for the 5 stars! We're so glad you had a great experience at Silver Moon 1.
We appreciate your support and hope to see you again soon!

These crabcakes were unbearable, little crab meat a bunch of I don’t know what funny taste ! Santa Maria’s crabcakes are so much better.
I’m sorry.
I need to be accommodated for this Jesus.

Owner response

Dear customer, that doesn’t sound good.
We're so sorry.
We want to make this right and would love if you decided to give us another chance.