Roots Chicken Shak

Name: Roots Chicken Shak
Address: 1801 E 51st St, Austin, Texas, 78723, US
Telephone: (512) 236-1020
Rating: 4.60

Chicken restaurant, Chicken wings restaurant, Southern restaurant (US)

Location: 1801 E 51st St, Austin, TX 78723, United States
Located in: H-E-B
Phone: (512) 236-1020

Opening hours

Sunday: 11 am-9 pm
Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-9 pm
Saturday: 11 am-9 pm

Food & drink

Vibe

Chicken sandwich

Fried chicken

French fries

By owner

Street View

Menus and Prices

Add Your Review

Reviews

So good I didn’t even get a picture! As an extremely critical foodie this was the best chicken SANDWHICH in ATX period🔥🔥😫.
The fries were crispy salty with a light peppery aftertaste simply delicious! Fries were going CRAZY 🗣️🤌🏾 The honey mustard needs to be bottled and sold 💰alongside the beautiful creamy ranch! I will certainly be back with friends! Now HEB 🗣️‼️clean that bathroom 🤬🤮…weird and smelly transition into the “bar area” but once you sit down it’s not “as noticeable.” Now my wife did manage to get a video it taste better than it looks 😍😫 Portion size 10 Taste (seasoned) 10 Overall 11

Owner response

Thank you for eating with us!

I spent $25 which I think is a great price for 2.
The chicken was made to order, but my wings had this burnt taste of cumin I can’t put my finger on it.
Duck fat 🙄.
The flavor just didn’t do it for me, but fresh is always great

I usually order from the Roots inside HEB, but yesterday I was very disappointed with the amount of fries I was given, especially since they cost $3.00.
See pic below.
The chicken was also greasy and not as good.
Very Disappointed. Follow-up: Roots asked me to call them after seeing my review, so I did.
I spoke to Robert who stated someone else would call me back from the actual restaurant.
I gave him my phone number & haven't heard from anyone.
No problem, too many other chicken joints.

Owner response

We're sorry to hear no one has reached out to you.
We've reached out to our team to review and address this accordingly.

Reservations