Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
The customer service was nice.But the food was awful! The tacos were soft and soggy in some parts and extra crunchy in other parts.The chicken sandwich was Thrown together.As for the meat for the burgers, it had a weird taste.It didn't taste like meat, at All.. Will definitely Not go to this location again.The one thing I liked was the curly fries.
Owner response
Hi Avery, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
Bad Customer Services, I went in today, I order a Mocha Iced coffee with loaded tiny tacos, great! till I got to the window and i saw that my ice coffee had boba which im not a big fan off so I told the lady I didnt wanted boba, she got mad and threw my card to the floor for no f reason, It wasn't that serious for her to get mad, She then game me the correct iced coffee with my card and I asked her what about my loaded tacos and there she goes again being rude assuming I didnt want my tacos, gave her my card and she took the payment and I went about my day.The only one mad here is her If you see this its to early in the morning to be mad for no reason, you chossed this job, if you dont like customer service then find another one instead of trowing tantrums.
Owner response
Hi Leny, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
THE FOOD CAME OIT AMAZINGLY AND THE BOBA WAS EVEN MORE BETTER and so was the shake
Owner response
We appreciate the review and hope to see you again soon!
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