Red Robin Gourmet Burgers and Brews

Name: Red Robin Gourmet Burgers and Brews
Address: 7860 Alexander Prom Pl, Raleigh, North Carolina, 27617, US
Telephone: (919) 957-2880
Price range: $$
Rating: 3.80

Restaurant, American restaurant, Grill, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Takeout restaurant, Traditional American restaurant

Location: 7860 Alexander Prom Pl, Raleigh, NC 27617, United States
Located in: Alexander Place
Phone: (919) 957-2880
Price: $$

Opening hours

Sunday: 11 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Vibe

Chicken fingers

Milkshake

Burger

Sundae

By owner

Street View

Menus and Prices

Red Robin Gourmet Burgers and Brews menu prices 1

Red Robin Gourmet Burgers and Brews menu prices 2

Red Robin Gourmet Burgers and Brews menu prices 3

Red Robin Gourmet Burgers and Brews menu prices 4

Red Robin Gourmet Burgers and Brews menu prices 5

Add Your Review

Reviews

I am from Alberta, and Red Robin has shut down and left.
I was kind of happy that I got to go to one again. The first thing that struck me were the options that were available that I'd never heard of.
Fondue burger? Pizza? Scorpion? Too many things to try! I selected the fondue burger. While I waited, I appreciated the decor. My burger arrived.
First thing - I was sorely disappointed with the fries.
It wasn't the large steak cut fries I was expecting.
A bunch of stumpy small fries less than an inch long with a few longer ones thrown in.
It looked like leftovers from the basket. The burger was...
bland.
Very bland.
No taste except from the bacon that was on it.
It seemed like it came from a big box of frozen burgers.
This may have been highlighted by the fact there wasn't any greens, tomato, or other toppings with my selection.
I made myself finish it. The fondue was good.
It became a bit much after dipping both the burger and fries in it.
I had to start using ketchup to cut the richness. All in all, acceptable service, but the food really let me down.

Owner response

Hello John, thank you for sharing your thoughts with us.
We're disappointed to learn that your food wasn't up to par.
Our team values customer contentment greatly.
Could you please reach out to us at 877-733-6543 or via email at Guest-support@redrobin.com? We'd like to address your concerns promptly.

We walked in 5 other customers standing around looking 👀 around waiting to be seated but no employees around.
I waited 5mins then just went to the bartender who was having small talk with another co worker and told him my guest and I are sitting at this booth can he send someone to assist us?! Literally had to tell him other customers are waiting to be seated.
Other than that everything else went ok.
Food came out good drinks was good as well.

Owner response

Jeff, we're sorry that your recent visit with us didn't exceed your expectations.
We appreciate your feedback and look forward to working toward the necessary improvements.
If you'd like to share any further information regarding your experience, please email Guest-support@redrobin.com or call us at 877-733-6543.

I have not been to a Red Robin in several years, decided to give them a try tonight.
Our server was Adam who greeted us promptly.
We ordered hamburger and bottomless fries and clucks and fries.
The hamburger was good however the bottomless fries were disappointing in the amount given hence why it's called bottomless.
Overall not bad, will come back.

Owner response

Burgers and fries: turning hunger into happiness since forever! Thanks for the flavor-filled feedback, Robin! 🍔🙌🍟