&pizza - Navy Yard

I received outstanding service from the two workers upfront imani and Sheed

My first time today at &Pizza and it was wonderful the flavor was phenomenal! Today I would like to acknowledge a server by the name of Imani Davie.
Imani went above and beyond and is very knowledgeable of the menu and has wonderful customer service! While taking my order Imani was very helpful, patient a multitasker all while keeping a smile.
I dined in for lunch after a business meeting.
The restaurant was very clean and smelled wonderful.
Thank you Imani and keep being you and beautiful your wonderful! You have gain a returning customer and I will tell others about the wonderful service at Navy- Yard &Pizza.
Great job! From Miss Keisha

This is by far the worst &pizza we had! I placed an 3 pizza order through Ubereats Saturday night and to put it bluntly, this has been the worst experience we have had with &pizza to date. Our suspicion arose after our Initial Ubereats delivery driver canceled after spending about 10 minutes attempting to pickup our order.
Another driver was assigned, and after a 15-minute delay, we received a call from our new Uber driver informing us about some issues he encountered at the location.
They had run out of the pizza sauces we had ordered, and the only options available were traditional and spicy sauce.
We decided to go with the traditional sauce. When our order arrived it was immediately evident that there was a significant visual difference from what we typically receive.
We had ordered a "CRAFT YOUR OWN" set of three pizzas for myself and my family, but upon taking our first bites, it became apparent that there was a severe lack of cheese on the pizzas, multiple of our toppings we ordered was missing, and the sauce they had put on the pizza was a mix of spicy & traditional. Additional the flavor of the pizza was DRY! Initially, I thought it might be my taste buds, but my entire family experienced the same disappointment. Upon taking a look at this store reviews it is clear this particular store is not well stocked with required items This raises a question on why such recurring reviews have not been addressed by the district manager or regional manager responsible for the area. I wouldn't be surprised if &Pizza transitions to a fully automated pizza making system in the future based off of issues they can control now.