Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
At Pizza Hut on Monroe Road, quick and affordable pizza delivery is the name of the game. Known for its vast menu, including chicken wings and takeout options, this location makes it easy to satisfy those late-night cravings. Unfortunately, past experiences have left some diners frustrated with issues like soggy slices and inconsistent service. While convenient for a casual meal, patrons might want to double-check their orders for the best experience. With curbside pickup and no-contact delivery available, it’s a straightforward spot for pizza lovers on the go.
Food & drink
Vibe
By owner
Street View
I usually get my pizza elsewhere, but this time I decided to try Pizza Hat.It's horrible.The slices are impossible to take because they are soaked in the sauce, which is too much and very spicy.Although the chicken pizza was not stated as very spicy.They poured so much sauce on purpose.
Owner response
Hi Nika, We want to know more about how we can improve.Please send your name, the date of your order, phone number, a few details, and the store address, including the city and state to wecare@adtpizza.com.
Pizza was straight garbage.Couldn’t even hold the pizza straight as it all crumbled and it was all gooey.Don’t recommend this terrible pizza to anyone.Save yourself and go to an actual pizza joint.The lady didn’t even give me a receipt.Never again!!
Owner response
Hi Alex , We're sorry to hear this.We'd like to look into this further and see how we can help make things right.Can you please send your name, the date of your order, phone number, a few details, and the store address, including the city and state to wecare@adtpizza.com?
WHAT A WASTE OF TIME!!! The service is extremely frustrating.Around 10 PM last night, my wife who was ordering a pizza at this pizza hut was asked to scan her multiple payment cards 7 times even though the payment was getting approved each time in the scanner.The lady at the counter seemed inexperienced and kept saying the payment was not going through in her screen.Then my wife called me to intervein.I, who was waiting for her outside in the car, arrived and tried to pay with my apple pay and the transaction was approved again but that lady at the counter gave me the same response.Then I checked and showed her in my bank application that all of 8 transactions went through successfully and now she was supposed to refund all the extra money and only charge for 1 order which we came for. After wasting about 30 minutes she said that her system is unable to take our order so she can't help.I said my 10 years old daughter who was with us was starving at least as a compensation/courtesy they should provide us with our order as credit or something.The counter lady called her manager Elizabeth and the manager didn't approve this courtesy/compensation even after wastage of our 30 minutes.I had to leave that place because I was cashless and helpless at that time. What a unprofessionalism.They should not be in this business.No food for a starving kid just because their stupid systems!!!!!! Now I am dealing with my credit card companies to dispute those charges. I'd not recommend anyone going to that store if they are cashless.
Owner response
Hey, Anshul Dubey.This is disappointing to hear and isn't the experience we want for you.We want to gather some additional information and see how we can help make things right.Can you please send your name, the date of your order, phone number, a few details, and the location of the store to wecare@adtpizza.com?
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