Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
A reliable choice for fast American fare, Arby's on Monroe Rd in Charlotte welcomes diners with a casual vibe perfect for lunch or dinner. The menu features a variety of sandwiches, including their famed curly fries and seasonal offerings like the Chicken Diablo Dare, drawing a loyal crowd. Although service can occasionally lag during peak times, friendly staff members work hard to keep the atmosphere upbeat. Plus, accessibility-friendly amenities make it convenient for everyone. Don't forget to check for birthday coupons to sweeten your visit!
Food & drink
Vibe
Comfort food
Burger
French fries
By owner
Street View
Menu 1
Menu 2
I encountered the most GROSS employee EVER.I was coming through the drive thru and He was coughing and not covering his mouth with my bag in his hand.My bag was also sticky and I didn’t order anything sweet or a drink.I should’ve got my money back but his nasty attitude was also in the way.If you see the tall guy with glasses avoid this.I also had to pay for ranch when I had a sandwich.Which was dumb.
Owner response
We sincerely apologize.Please share additional details with us at the link below.A member of our Guest Support Team will reach out to you to make this right.https://commentform.marketforce.com/commentform/Arbys.aspx
Not a huge fan of Arby’s in general.Their just not as good as they were in the 80’s.This was however a good experience.Fish sandwich was tasty and the Gyro was pretty decent after I doubled the meat.Clean and friendly
Owner response
We appreciate your feedback & look forward to serving you again soon.
I just left here and went inside to grab something quick, but they were short staffed.3 people at dinner time trying to get a busy drivethru handled.What seemed like a new employee came over and took my order.They were struggling to get the orders out quick for the drive thru but a woman working there was doing a great job trying to keep the staff motivated and through the rush.They even messed my order up but it was okay because they apologized and remade it quickly.5 stars for the motivator pushing them with a great attitude.
Owner response
Thank you for sharing this with us.We value your feedback and will share this with our restaurant team.
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