Domino's Pizza

Name: Domino's Pizza
Address: 7211 E Independence Blvd Ste J Ste J, Charlotte, North Carolina, 28270, US
Telephone: (704) 536-6444
Price range: $
Rating: 3.10

Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway

Location: 7211 E Independence Blvd Ste J Ste J, Charlotte, NC 28270, United States
Located in: Independence Square
Phone: (704) 536-6444
Price: $

Opening hours

Sunday: 10:30 am-12 am
Monday: 10:30 am-12 am
Tuesday: 10:30 am-12 am
Wednesday: 10:30 am-12 am
Thursday: 10:30 am-12 am
Friday: 10:30 am-1 am
Saturday: 10:30 am-1 am

Delivery

Sunday: 10:30 am-12 am
Monday: 10:30 am-12 am
Tuesday: 10:30 am-12 am
Wednesday: 10:30 am-12 am
Thursday: 10:30 am-12 am
Friday: 10:30 am-1 am
Saturday: 10:30 am-1 am

Takeout

Sunday: 10:30 am-12 am
Monday: 10:30 am-12 am
Tuesday: 10:30 am-12 am
Wednesday: 10:30 am-12 am
Thursday: 10:30 am-12 am
Friday: 10:30 am-1 am
Saturday: 10:30 am-1 am

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Pizza

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Street View

Menus and Prices

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Reviews

The Manager “Austin” and a few workers he had for the day were terrible.
When I called about canceling an order, one of the workers kept telling me that my order was a ghost order, he didn’t see it in the system and told me it might be from another location and I kept telling him none of that was the case.
I made another order and right before I did, the driver showed up to my door about this “ghost” order.
I called them about it and they didn’t know what to say, but somehow my second order didn’t arrive for 30+ minutes and I seen that they ended up cancelling my next order.
I called back up to the store about it and Austin had told me there was nothing he could do because I canceled it, which I did not (ether one of the workers or he did lied and said it was my fault) and he told me the driver told him I also “said” I “didn’t” want my second order meanwhile I was asking if they could accommodate me to a free pizza because this was my 60 points worth of a free pizza.
They took my 60 points all together and he said that I would have to pay for another pizza due to his or the workers poor comprehension or poor customer service.
They were rude and told lies.
I always bought from this location only just up until this incident and they will no longer get any of my money.
Never again!

Owner response

The Don We apologize for the inconvenience and poor customer service you experienced during your recent order.
Our team is usually known for their great customer service, so we are disappointed to hear about your unpleasant experience.
We would like to get more information about your order to better understand what happened.
Please contact us at your earliest convenience at my email below so we can resolve this matter and ensure it does not happen again.
Thank you for bringing this to our attention and we hope to hear from you soon. Thanks Bethany Area Director Bethany@pattersonpizza.com When emailing me please copy our leadership team: Kyle@pattersonpizza.com (Director of Operations) JT@pattersonpizza.com (VP of Operations) *Please include what location you order from & the phone # you used when ordering.
If you ordered online it would be helpful if you forwarded me your online order email confirmation.

The manager, Austin is unprofessional! They don't answer the phone there! I placed an order for carryout and on the way there unfortunately I got into a car accident.
I've called for about a hour before I was able to get through to someone.
The first time someone picked up they hung up before saying hello.

Owner response

Jasmin MB We are sorry to hear about your recent experience with our manager and the difficulty you had getting through to us on the phone.
We take all customer feedback seriously and want to address any concerns you may have.
Can you please contact us at the provided contact information so we can resolve this issue for you? We value your business and would like the opportunity to make things right.
Thank you for bringing this to our attention.
We hope to hear from you soon. Thanks Bethany Area Director Bethany@pattersonpizza.com When emailing me please copy our leadership team: Kyle@pattersonpizza.com (Director of Operations) JT@pattersonpizza.com (VP of Operations) *Please include what location you order from & the phone # you used when ordering.
If you ordered online it would be helpful if you forwarded me your online order email confirmation.

Super impressed with this Domino's location by my job.
Seemed like it was ready in record time, hot n fresh.
I ordered the Chicken Bacon Alfredo pizza with a side of marinara sauce to dip..
Excellent!🍕👌🏽

Owner response

Isaiah Fleming Thanks for the awesome ⭐⭐⭐⭐⭐! This means a lot to our team. Thanks Lauren 704-536-6444 5590@pattersonpizza.com