Cafe, Bakery, Breakfast restaurant, Caterer, Coffee shop, Delivery service, Takeout restaurant, Salad shop, Sandwich shop, Soup restaurant
DO NOT COME HERE BEFORE CLOSE OR YOU WILL GET RIPPED OFF! Mind you, it was 15 minutes before close, not 2, and I ordered ahead. They will just fill your order with whatever they have and give it to you, even if it means no chicken salad on your chicken salad sandwich.You know, instead of offering to substitute with something they actually still have in stock.Then when you come to get a refund, the EXTREMELY rude management will take it personally and give every excuse trying to insinuate it's somehow my fault? and never apologize for ripping you off and ruining your meal.The poor excuse of a manager (3/2/24 @ 1 pm) needs an attitude adjustment and shows why her employees feel it's OK to take your money and ruin your day. The manager rolled her eyes when I tried to show her this photo so remember, this is their Panera standard! This is also who they choose to represent them and their brand! They do not care about you or your food 🙂
The dining room is closed! It didn't occur to me to check this ahead of time.Ordered from my phone in the parking lot since we walked there. Out of bread bowls, but the app let me order one anyway. Gave us bread, but no discount for not getting what we paid for. And so goes customer service.
Stopped and had a couple of cinnamon crunch lattes.Delicious! They are seasonal, so get em while the last.Couldn't leave without getting 2 Vanilla cinnamon rolls.Also delicious! We purchased a tulip cookie, cinnamon crunch bagel with cream cheese and an egg & cheese on brioche.Just freaking delicious.The bakery rocks ❤️ The place does get busy so ordering online might work out better for some. The staff was so nice and courteous.There are kiosks to place your own order too.Oh and the place is clean.It's downtown so you never know but it was super clean 👌
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