Our Brunch Spot

Lovely restaurant.
Ordered our drinks and got a tiny glass of juice and a coffee in a dirty cup.
Server tried to justify it, saying it was just from a splatter when she poured - but it was dried onto the rim, so she finally agreed to bring a fresh cup.
While perusing the menu, my husband noted there were four choices of type and size of orange juice and the server never bothered to ask which I preferred.
Instead she brought the tiny freshly squeezed serving while I would have certainly chosen the large serving (double the size for only a dollar more).
She had no explanation for failing to ask which type/size of orange juice I preferred, but agreed to switch it for me.
Even having the food and beverages delivered was odd, because they put all the "really hot plates or cups" on my side of the table, expecting us to move them, instead of setting them down in front of the person who ordered the item.
I ordered the All American breakfast.
Both the pancakes and the hash browns were too underdone to eat.
My husband ordered a skillet that was supposed to have a biscuit with sausage gravy, but no sausage was found.
After a couple of bites each we just stopped. The manager offered to replace our meals, but we declined, not wanting anything else from their kitchen.
Then she offered to remove our entrees from the bill.
We paid for our beverages and went to brunch at another restaurant where the food, beverages and service were top notch.

Food was great, exactly what we were looking for, cute little spot with a cozy feel, but a bit lackluster in service.
I am very familiar with staffing levels affecting service-but there is also a difference when it is simply a lack of attention paid to the patrons.
Friendly, for sure, but failing in some of the basics (refills, condiments, etc).
We were there for some hearty breakfast, and it was certainly that - so we could deal with the service.
I would not hesitate to try it again, just aware of what to expect.

Not impressed at all.
We wanted to try something new, the place is all cute but the service and food were not matching.
There were three servers and some company in the back attended by one of them.
Two for the front and two tables occupied.
I used to serve ten tables with no problem and these guys had a problem checking on an empty restaurant.
The coffee was the worst mud water I ever had.
Made me miss Waffle House coffee so bad we went there to recover after.
The bacon in waffles was a nice touch if only it had less of an aftertaste (from a pan I suppose).
To finish this experience, it took over ten minutes until somebody noticed we were ready to leave.