Old School Bagel Cafe

Update! They made it right! Now this is what I’m used to getting at Old School Bagel Cafe.
Plenty of bagel, chorizo, cheese, and egg.
I’ve added two more pictures showing the perfect bagel I’m used to. Thanks Well, today was not the day to get a bagel.
In the past, their bagels were delicious and filling.
This is my fourth time getting bagels.
Today, my bagel was burned and the chorizo and egg was lacking.
Tried to call to speak to someone, but no answer.
Too much money for what I got.

Owner response

I really want to continue coming here, but they really do everything to keep customers away.
We received our bagels, but zero cream cheese, they claimed they "were out", OK I mean there's like 7 supermarkets within 10 mins, no one thought to run over and grab some? And then on the lox bagel, there was a tiny slab of slimy salmon.
So we're approaching $40 for cream cheese-less, taste-less, utterly unappetizing bagels.
WONT GET FOOLED AGAIN!

Owner response

Went here for breakfast pickup.
I placed my order online ahead of time.
They hadn't even started my order when I arrived fifteen minutes later, which was a little frustrating. There were three employees working, and they all honestly seemed very miserable.
Not a single one of them smiled the whole time we were there, and it made the atmosphere terrible.
There were about five or six cars deep in the drive through and none of the employees seemed to care how busy they were.
They were just slow and moody.
This was not an exciting, bustling, bagel shop with good vibes...
Quite the opposite. We finally got our order, and it was wrong.
We had two lox bagels and one was on the wrong type of bagel.
I double checked the receipt and it was definitely ordered correctly.
I was annoyed, but also didn't want to wait twenty more minutes.
The only reason for three stars is that the bagels were really good.
If I could break up my review, bagels would be five star, service and atmosphere would be zero.

Owner response