Panera Bread

I’m such a big fan of Panera Bread.
My go to is the frozen caramel cold brew and the cinnamon crunch bagels.
They are so delicious.
I’m definitely a repeat customer.
Their delivery time is always good when I order delivery and the customer wait time when I do go in is always short.
The restaurant is superb!

We came here to eat lunch after my husband got at a chemo.
Every other pandera in Oklahoma that we've been to has been phenomenal.
This one forgot our baguette And then rolled their eyes when I asked for them.
We paid forty dollars for 2 bread bowls and two sandwiches And the bacon was next to frozen on our sandwich and when I took it back.
Even the manager caught it attitude with very disappointed.
I worked very hard for the money that I have.
My husband works very hard for the money that he has.
And we deserve to have a good meal at a nice place.
The bathroom was deplorable The lobby is dirty.
There's trash all over the floor there's trash on earningth our table.
If I could give less than one star I would Minus five stars.
This store is the clean of their act.
And get new managers!!!! The guy that took our order was really nice Very polite and helpful and he got yelled at in front of me by someone In the back the same girl that rolled her eyes about the bread The same 12 tell me that the bacon was room temperature is not room temperature, it was freezing cold frozen The manager needs to be fired!!!

Normally there’s been an outstanding older male manager who absolutely cares about providing good service to customers.
This evening I had the unfortunate experience of dealing with the female “team manager” who absolutely has no business “managing” workers, not “servicing the public.
Wendy was extremely unpleasant, rude, with a terrible attitude to go with her obvious inability to manage this location.
I spent $47 plus tip.
I find it unacceptable to receive chicken frontega sandwiches in the condition I did, and certainly unacceptable to be treated in such a rude matter by the “team manager”. I would highly encourage someone who actually cares about this business to properly train/educate this woman on how to manage workers, as well as deal with customers.
Photos provided.
She felt that these were acceptable and was extremely rude in saying so.
You be the judge. Edited to add that as I was leaving, another customer came in asking for the manager.