Fast food restaurant
This sonic location is a bit different than most of the others nearby.This facility is more run down and poorly maintained. The service is also a little lacking.Perhaps it's that I'm not used to receiving attitude, a frown, or cold shoulder when my order gets delivered.I've tried different time frames and different days and decided I'd rather drive farther than return to this location again. If everything I mentioned doesn't bother you, it might be worth it depending on your circumstances.
Owner response
We’re very sorry for your experience.Please send us the details on what happened here if you would like to be contacted further about your experience: http://bit.ly/1EOeLMc
No more Grilled Cheeses.They used to be so good.But Sonic must’ve made some changes.The one in Moore never made a good Grilled Cheese.This location use to have good ones, but not any more.They now use regular bread, no Texas Toast, and they’re always burned.I unwrapped it and it smelled burnt.Took a bite because it didn’t really look burnt, just really brown.But it tasted burnt too.I give up.No more grilled cheeses from Sonic. The chili cheese coney was excellent as usual.Tots were good.Customer service was kind of lacking.It’s still a good restaurant, just so disappointed one of their niches has failed consistently. Update: I can confirm they took D.Autry’s suggestion and placed cones in front of all the non functional stalls.My order button worked, but not the screen.
Owner response
We appreciate your feedback.If you have any concerns, please call us at 1-888-257-8100 or visit http://bit.ly/1EOeLMc
I ordered supersonic burrito and ultimate meat and cheese.First off, these burritos were sooo soooo tiny and small.The size itself was a disappointment.Now the portion was dismal and not what I am used to.There was barely anything in the ultimate and supersonic.The taste was absolute garbage.I usually go to another sonic but decided to try this one out cuz it was more convenient.Well, lesson learned.I will not be going back to this location again.And for anyone else, until they do right by the customer and make the food better.Just beware.The sonic on 12th street and broadway is wayyyyyyy better than this location.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
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