McDonald's

Tonight this mcdonald's, for their convenience, decided to close the play place early.
I came in and there were still families enjoying the play place.
But I was told that me and my son could not enjoy the play place.
I argued that as long as their other families in there we should be allowed to be in there as well.
The lady then proceeded to go into the play place and kick everybody else out.
I do believe the corporate rules state that it should be open until 9:00 and that is precisely why I came.
The woman was incredibly rude and let me know that she was disgusted with the idea that I would provide feedback about my experience.
She told me that was sad.
We're disappointed but not heartbroken.
We will be back most certainly.
I do indeed think that that woman should have her behind spanked though.
Metaphorically speaking, that is.
I want to add that I am a customer service professional and I have been for pretty much my entire life.
I know very well how to handle clients.
I am 1,000% an expert in this! This woman was so incredibly rude and Unapologetic.
It absolutely blew me away.
Like she had no training whatsoever.
One Professional to another.
Had she said look, I'm tired and I want to close it down early.
I'm really sorry.
I would have totally understood and moved on to the next McDonald's.
Instead she lied to me about everybody else leaving.
They weren't.
Then just to prove her own point she went in there with the utmost pride and kicked everybody out.
She then practically ran to her manager to announce what a bad guy I was for the fact that when I take my valuable time to provide feedback to corporate, they almost always offer me a free meal.
Because feedback is a gift.

I love the building inside, the tiles reminded me of an old friend's kitchen from middle school, it wasn't very busy either and had a good chill atmosphere.
Food was good, fries were on point.
We are big fans of French fries so that is always a plus 😁

Chaos amongst staff.
Waited 15 minutes for a drive through order and had to go in to retrieve food.
Was ignored by shift leader and drive through attendant was nice but must be new.