Seafood restaurant, American restaurant, Crab house, Family restaurant, Restaurant
Ash Wednesday + Valentines in one.Host said 60 min wait, pushing to make it 45.Hubby said no way! I asked host to take my name off the list, and said he could get us in in 15min and he did! Got the famous bread at same time as food b/c they had to bake more.Food was great! The cheapest Margarita was awesome.Service very friendly even though they were rushing.Kudos for the bartender, waitress, cooks and the host who did not let us go!
Not the worst place for food but it is after all a chain that has average quality food. Shrimp was very tasty and everyone’s meals were good. Server was excellent and attentive. Only issue was the store was not the cleanest as the floor had lots of items about and it just didn’t have a polished clean feeling. Food portions are small when ordering combos. Nothing like the actual menu picture of same item. No surprise there. Prices were ok but a bit high for how much you received. Pasta was very good and the burger was also good
Owner response
Eric - On behalf of our Tucson Red Lobster team we apologize for a less than stellar experience and we'd like your next visit to be a 5 star seafood experience! Please send us a private message on Facebook including the location, details of your experience, and reference GM12523K, so that we may follow up directly.www.facebook.com/redlobster/ Thank you!
We came in around 7pm on a Saturday.The restaurant was fairly empty at first, so we had our pick of seats. I want to start off by saying our server was wonderful! She was super pleasant and as attentive as she could be, as it seemed she was the only one there at the time. The food, however was another matter.The cheddar biscuits were pretty hard to start with.Two of us ordered different pasta dishes.When they came out, they looked great! But as we got down past the bottom third of our bowls, we noticed the pasta was sitting almost half submerged in pasta water, making it soggy, bland, and incredibly watery once you got past the surface sauce. Our chitlins (kids) were getting super restless, so we didn't bring it up.Plus, our server started getting slammed, so she definitely didn't need the extra shenanigans. Overall, pleasant personal interaction/experience, but the food left a lot to be desired.
Owner response
Hi,John Rogers.We're troubled to hear this and we'd like to follow up with you directly.Would you please send our team a private message on Facebook to tell us more about your experience? So we know the feedback is from you, please include the location you ordered from, details of your experience, and reference GM042924A.www.facebook.com/redlobster/ Thank you!
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