Fast food restaurant
Brand new McDonald's on Golden Triangle.It's more adult oriented (no play area).Nice dining area to hang out.
Went today and ordered as usual… paid and told to go to spot 6.There were people waiting in all other spots, and lady pulled into 7.About 10 minutes after paying lady in spot 7 gets food.So I wait a couple more minutes thinking ours was next, nope.So get out and go in with receipt waited a couple more minutes to be acknowledged flashed receipt and she runs off thinking she’s going to grab my order, nope again!!! Then a couple minutes later another manager comes and gets my receipt, still nothing!!!!! I told her that since I’ve been waiting so long that I would like a refund with my food.So she refunds my money and walks off, once again thinking she’s going to get our food… NOPE again!!!!! I wait for a few more minutes and they look and ask me what I’m waiting for??? I then tell her it’s proper customer service since someone has waited about 20 minutes that food and refund is given.Apparently these two managers don’t know the meaning of customer service.I will not be going back to this McDonald’s until they replace management.
New location and already smells bad when you walk in.Like someone is mopping the floor with sewer water.. There's no fountain drink station to refill so u have to wait on the rude employees to come get your cup to refill it.Only nice person there is the older black lady in the drive thru.
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