Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
Ordered dinner today through the drive thru and used my McDonald's app. The cashier didn't put my rewards in and had to ask me quite a few times which one I was using. When I got my food the bun was toasted way too long almost to the point of being burnt and the chicken was dry. The only thing I enjoyed from my meal was the Orange Hi-C. Don't think I will get food from this location again very dissatisfied.
We live right down the road, so we used to frequent this place for a late night snack.This place has gone SO FAR downhill over the last year or so.It's mind-blowing how terrible the service is.Orders are CONSTANTLY prepared/taken incorrectly, and it's infuriating.On top of that, they have started nickel and dime customers with ridiculous and inconsistent charges.Sometimes we get charged for sauces, sometimes we don't.They recently began charging an additional .25 cents for "only mayo" on a burger?! On one occasion, I was told to pull aside so they could bring the order to my car.Upon receiving my food, I looked in the bag and informed the gentleman that the honey mustard I requested was not in the bag (we like it for our fries).The man gave me an absolutely disgusted look, scoffs, and tells me "the sauces are only for nuggets, and you didn't order any." I'm sorry, sir.I could be tipping my toes in the sauce.It's none of your business what I'm using it for.If I request and pay for something, I expect to get it.No matter how low brow your establishment is.
Ice cream machine was "broken" didn't have fries ready.I didn't come during a busy time.Took my order then didn't say anything.I had to guess to move forward.No one at the window and I had to wait before being greeted.No other customers were at the restaurant.
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