Pizza restaurant, Takeout restaurant, Pizza delivery, Pizza takeaway
Food & drink
Vibe
Pizza
By owner
Street View
Menu 1
Menu 2
2 hours for a delivery.I called 1hr40 minutes into the wait and the employee tells me it hasn’t even left the restaurant and lets me know he will be leaving soon to deliver it.Unbelievably poor service and lack of leadership. Pay your employees a fair wage and maybe you will get more out of them.
Owner response
We're truly sorry to hear about your experience with our delivery service.We understand how frustrating it can be to wait for a long time, especially when you're expecting a timely delivery.We're taking your feedback seriously and will use it to improve our services.Please give us a chance to make it right and fill out a feedback form at https://www.marcos.com/contact-us/ so we can follow up.
I’ve been ordering Marcos pizza for a couple years now.Their pizza is always better than the other chains.I actually thought Marcos was a small family owned pizza place until recently.It’s not.This place consistently outperforms any of the other places in the area.Their customer service is unmatched.Anytime I’ve ever had an issue with an order it has been quickly resolved.Today I’m not sure who made my pizza, but they completely knocked it out of the park.This might be the best pizza I’ve ever eaten.The credit goes to either, Arron, Jeff or a girl with a facial piercing that I didn’t catch the name of I think.Anyway I recommend this place to all.It may be a chain but you would never know it.Quality, friendliness, and professionalism are what sets this place apart…
Owner response
Hi, Josh.Thanks for sharing this! We love to see it!
They offered a coupon for moving into the neighborhood! I went into the store to use it and there were probably 3 people with the same coupon and they had us all out of the store with fresh pizza in like 10 minutes! Great job guys!
Owner response
We're thrilled to hear that you had a great experience using our neighborhood coupon! It's fantastic to know that our team was able to serve you and others efficiently.We look forward to serving you more fresh pizza in the future.Thanks for the positive feedback!
Restaurant
2245 Ashley Crossing Dr unit 16, Charleston, SC 29414, United States
Chinese restaurant
2245 Ashley Crossing Dr, Charleston, SC 29414, United States
Seafood restaurant
40 Grand Oaks Blvd Suite 500, Charleston, SC 29414, United States
Mexican restaurant
1975 Magwood Dr STE. B, Charleston, SC 29414, United States
American restaurant
2126 Henry Tecklenburg Dr, Charleston, SC 29414, United States
Barbecue restaurant
2544 Savannah Hwy, Charleston, SC 29414, United States
Restaurant
688 Citadel Haven Dr, Charleston, SC 29414, United States