Fast food restaurant, Chicken restaurant, Takeout restaurant, Seafood restaurant
Food & drink
Vibe
Comfort food
Fish and chips
French fries
By owner
Street View
Menu 1
Menu 2
3/29/24 - 45 minute wait for food in the dining room.People complaining and flat out just leaving.Biggest complaint is the door dashers are getting their orders while people inside are waiting 45 minutes to an hour.Totally ridiculous!!!! Management and owner should be fired. *****************************************Update 3/29/24 same day after we left after a 1 hour long wait.Here are some pictures.Regardless of the owner's reply that they are taking care of customers.While mom and I were there we witnessed over a dozen people just leave.Also I personally witnessed an order for the dining room sit on the counter for 20 minutes open in the box while everyone was gone before anyone came and finished putting that order together.Here are pix of one of the drive through ladies sitting down on the phone for 20 - 40 minutes at a time, talking on the phone.You can see her sitting down in the blue hat at the left side of the shelf.
Owner response
Hi Adrian Jacques, we're sorry to hear about the long wait.We know you're looking for quick service and convenience.We want to ensure we're accommodating all of our guests regardless of how they're dining with us.We are reviewing your comments with our team and will continue to get better.We appreciate your feedback.We hope you visit us again soon.
I went through the drive thru the lady at the window was nice.I've never been there she suggested in help me choose food was great.Customer service was awesome
I ordered family meal with all fish at this location.The food was not fresh.It looks bad as if it was cooked more than 8 hours earlier.In addition, the green beans was half full and the coleslaw was not fresh.I will advise people to be careful ordering food at this location
Owner response
Ahoy, Adeolu Adeseko.We're sorry your recent visit didn't live up to the Long John Silver standard.We strive to provide high-quality food, so it means a lot that you took time to let us know about your experience.We'd love to hear more about it at https://www.ljs-cares.com/.We hope you visit us again soon.
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