McDonald's

I ordered a Big Mac with NO pickles and EXTRA Mac sauce thru the app for curbside pickup.
When I got to my destination I discovered that they put pickles on my burger and literally no Mac sauce (which I paid extra for) I was going to attempt to just take the pickles off and eat the burger but it was dry.
I called to let the manager know and was told I would have to request a refund thru the app.
I searched for a customer service number online and was then given another number to call.
The final person I spoke with advised me that the store should not have refused to refund me.
All she was able to do was submit a request to upper management of that store to process my refund.
So basically I was given the run around.
Hopefully by posting this review I will be able to get this issue resolved…

I liked coming to this Macdonalds since it's on my way home.
Not anymore!!my daughter and i came to get food in the evening.
My daughter got an order of the big mac meal ,mind you it was not busy at all.
I made a separate order that were paid separately for two hamburger patties.
When she got her order I told the guy I hadn't gotten mine,he said sorry and went to get my two patties,the night shift manager came to the window to tell me very rudely that my patties had gone into my daughters big mac.
I asked her why if I had order them separately, obviously it was for another person.
She slammed the window and the guy brought me my patties in a little box with onions.
The manager said since they had replaced the big mac with the patties I paid for I was getting the ones that came with big mac.
I never mentioned I wanted my daughters burger patties to be replaced.
I only paid 4.00 for those patties,so I wasn't going to get into it with that manager,that has no customer service whatsoever.
She looked annoyed and gave me dirty looks for asking for what I had paid for.
I had to dispose of the patties since they had onions on them and they were for my puppies, which can't have onions because onions are bad for them.

McDonalds food is never good for you unless it's an emergency and your sugar is dropping.
Thannks for being there..