Local Motives Restaurant

This was my first time coming to the W, I’ve always heard amazing things about the hotel but nobody prepared me about how phenomenal the ambiance, food and EVERYTHING would be! For starters it was my birthday and the Bartender/Server GRACE was serving me for the evening and if I could give 10+ stars just for her alone I would!! From the time me and my mother walked in to the time we left she made sure our experience was TOP TIER.
The kindness and care about her job plus us as customers was absolutely outstanding.
Food was IMMACULATE & I met the chef ( Chef Jen ) who was absolutely amazing as well, such a beautiful soul.
Wonderful staff , wonderful food and overall Grace completed my birthday with her great spirit & made sure I had everything and went over and beyond.
Thank you guys and I’ll definitely be back again & Grace if you see this THANK YOU, continue being great!

I dined at the W restaurant with my daughter for her 25th birthday.
The food was stellar, we had the crab cakes & seared scallops for appetizers.
I had the shrimp carbonara pasta for my entree.
The server named Grace was absolutely amazing.
She was extremely attentive, suggested meals when we first got there.
She was pleasant and continually checked on us to make sure that we were ok.
I highly recommend them for great food, great customer service and a great overall experience.
10/10

I came here because the photos looked good but it was not.
When I arrived, they had a private event, so they moved all the guests into a different part of the hotel, the steak I had on my salad was very hard to cut, and did not taste good at all, the service was also subpar.
I didn’t find me with any utensils, and I asked for a steak knife to cut my steak up on the salad, and they brought me a to go box ??? Very disappointed, and would never come back.