Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant
Food & drink
Vibe
Comfort food
Slider
Burger
By owner
Street View
Menu 1
This how my food arrived through doordash NO EXCUSE JUST FLITHY
Owner response
We're very sorry to hear about your recent experience.We take pride in our food quality and cleanliness, and it's clear we missed the mark this time.Please share more details with us at https://www.krystal.com/contact-us/ so we can make it right.
I first want to give credit where it's due🙌.The young black woman who took our order was so courteous😃.They're not to blame when you get inedible food😕! She was very nice. Now, ➡️ the two sausage breakfast scramblers were sad! My husband and I ordered one with an extra sausage patty.They literally gave us old burnt patties.Now, it shows a lot of how much ppl really care about the service they're providing, to literally give customers old food! I don't care how busy you are, always treat ppl how you'd like to be treated and served! We rarely eat from this location anyways, but was in the area on business, and decided to stop by for breakfast on the way home! We would have gladly waited for fresh sausages, but NO....real customer service is lacking so bad these days, it's no wonder so many restaurants are closing their doors for good. ➡️ Do better by your customers please! Take advantage of feedback the customers provide, so that you can in turn, improve your services and keep customers coming back! We provide this free of charge.😠
Owner response
Hi Mrs.Jackson, thank you for letting us know about your experience.We want to make sure we are providing excellent service and delicious, fresh food to satisfy your cravings.If you like to share more of your experience with us, please do so at krystal.com/contact-us/. We're always improving and hope you visit us again for a better experience.
If I could give it a zero I would the food was horrible I only came here because I was getting a breakfast plate for my mom.I decided to get something to eat for me and my husband as well.Bread was burnt and stale.Tasteless food wish I seen these reviews first before going.Will never return to Krystal
Owner response
Hey, this is definitely not what we like to hear.We want to make sure our delicious meals are meeting our high standards of quality.We would appreciate if you can contact us through this form [https://krystal.com/Contact-us/].Thank you.
Buffet restaurant
Student Life Center, Macon, GA 31206, United States