Restaurant, Deli, Family restaurant, Salad shop, Sandwich shop, Soup restaurant
If I could give them zero stars, I WOULD! This location use to give the best customer service, and the food would be delicious.Not anymore! Our potato 🥔 was so poor looking, you would’ve thought wherever they receive them from had a growth sprout shortage.I’m use to their spuds, being big, and fluffy.The cheese was cold and the broccoli cuts were tiny- pathetic looking.The customer in front of us ordered the salad bar, and she told him “He can only go once”.He replied “Why once”, and she responded, “due to inflation I guess”, -yet their prices are still rising with inflation.He was NOT happy at all.I remember their salad bar was “All you can eat”! I unfortunately DO NOT recommend eating here.The location is pretty well kept, but that’s the only positive I have regarding it.
Owner response
Hey there Ivy.Thank you for your feedback.We’re very sorry to hear that you had this experience.We’d like to make this right.Please call us at (817) 238-1886 so we can get to the bottom of this.
I'll never go to this Jason's Deli again. Twice this has happened with a delivery - one order was $90, and this one was $73.I ordered a Beefeater with extra Au Jus each time - and each time, no Au Jus.. $90 and $73 And I had to go get it - very annoyed A Beefeater without Au Jus is just a very big dry sub !!! Edited today, 2.22.24 The manager Sandy left the number of the store, and as a response asked me to call ... We chatted about the issue, and she made everything right with an order at no cost, which she delivered to my house herself as she was about to leave for the day... I was extremely appreciative of what she did.. More managers should be like her !!! ⭐️⭐️⭐️⭐️⭐️
Owner response
Mr.Michael , we are so sorry to hear that your visit was less than satisfactory.We would love a chance to make it right.Please contact me.My Name is Sandy at 817-238-1886 so we can get to the bottom of this.So I can make it right please and thank you.
Have to admit, I was thrilled when we got this Jason's Deli location a while back and I have been a customer since. Great food (always fresh, salad bar is always SUPER fresh), great service, and a clean and refreshing environment. A+ all the way around.
Owner response
Hi, Jeremy .Thank you for stopping in! We appreciate your feedback and look forward to serving you on your next visit.
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