Genghis Grill

Name: Genghis Grill
Address: 3530 NW Centre Dr, Fort Worth, Texas, 76135, US
Telephone: (817) 237-2680
Price range: $$
Rating: 4.10

Restaurant, Asian restaurant, Bar & grill, Chinese restaurant, Pan-Asian restaurant, South Asian restaurant, Vegan restaurant, Vegetarian restaurant

Situated in Landmark Lakes Center, Genghis Grill invites diners to embark on a flavorful journey through Asian-inspired cuisine at a budget-friendly price. With quick service, a great beer and cocktail selection, and a casual atmosphere, it’s a favorite spot for university students and groups alike. Guests can craft their own bowls, mixing fresh ingredients to suit their tastes, although some reviews suggest varying portion sizes may occur. Despite mixed experiences with service, Rachel's exceptional customer care stands out, promising a warm welcome to all who visit.

Contact Info

Location: 3530 NW Centre Dr, Fort Worth, TX 76135
Located in: Landmark Lakes Center
Phone: (817) 237-2680
Price range: $$

Opening hours

Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-10 pm
Saturday: 11 am-10 pm
Sunday: 11 am-9 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Outdoor seating
Kerbside pickup
Delivery
Takeaway
Dine-in

Fast service
Great beer selection
Great cocktails
Great tea selection

Lunch
Dinner
Solo dining

Alcohol
Beer
Cocktails
Comfort food
Happy-hour drinks
Healthy options
Quick bite
Spirits
Vegan options
Vegetarian options
Wine

Lunch
Dinner
Dessert
Seating

Bar on site
Toilets

Casual
Trendy

Groups
Tourists
University students

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free parking lot
Plenty of parking

Dogs allowed outside

Food & drink

Vibe

Salad bar

Udon

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Add Your Review

Reviews

The food tasted fine like usual, but the service was extremely slow!! We placed our order and waited 30 minutes until our waitress came by.
She said our food was on its way and we waited another 20 minutes.
Sure it's on a Friday at 7:35 pm (March 8th 2024 to be exact) but it's not crowded at all! Then the food came.
We ordered regular bowls and it was only half full.
That's not my experience at other Genghis Grills.

Owner response

Hello Chris, at Genghis Grill we want to make sure that you always have a great experience, and I apologize that we fell short this time.
If you’d like to talk more, please feel free to reach out to us at guestrelations@craveworthybrands.com.
We would love the opportunity to talk this through with you.

UPDATE: Although disappointed from my experience, Rachel was amazing, and such a joy to speak with.
When I returned the following day, she not only refunded me, but offered me my bowls to be made again, and a drink.
I did decline, but I appreciate so much the respect she gave me, and apologies for their chef and the errors made.
Good customer service goes along ways, and I truly appreciate her for how apologetic, kind, and considerate she was.
She’s definitely worthy of a raise and/or elevation in my opinion.
THANK YOU 😊 COMPLETE DISAPPOINTMENT‼️ This is horrible.
I’m so glad my Google Reviews are over 5+ Million on Google Maps, so that others can be WARNED‼️I just spent $68.17 on three bowls (2 Large, 1 Small) that are all BURNT‼️ This is HIGHLY UNEXPECTED AND DISAPPOINTING‼️ I came here after having ‘day surgery’ because I wanted fresh food, that would be light enough on my stomach to digest, and this is what I get (burnt meat, noodles, veggies).
I called the restaurant and spoke with Alexis.
She did apologize, and I appreciate that, but this is just NOT ACCEPTABLE.
I desire a FULL REFUND, and will NEVER EAT HERE AGAIN AFTER RECEIVING such HORRIBLE Service in Food.
Especially for the price of $68, I could’ve went and had fresh hibachi at Kobe’s for cheaper.
Thanks Genghis Grill for ruining my taste and trust to ever eat at your establishment again.

Owner response

Hello Ivy, we appreciate you taking the time to leave us this feedback.
Please reach out to us at guestrelations@gomongo.com so we may identify ways to improve your experience.

Emanuel was our waiter this evening.
He provided great service.
They ate having an endless bowl promotion at this location for the month of September.
You purchase a large bowl.
When you are finished with it, you are given a small bowl.
To back and fill as many times as you like.
No togo's on this promotion.

Owner response

Hi Kendra, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up.
Take care!