Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Located at 9302 Jensen Dr in Houston, Jack in the Box offers a casual fast-food experience, perfect for breakfast, lunch, or dinner cravings. With budget-friendly prices, this family-friendly spot features a diverse menu ranging from burgers to salads and even late-night treats. Guests appreciate the quick service and accessibility options, while others express concern over occasional order inaccuracies. Still, many enjoy the reliable coffee and welcoming atmosphere, making it a convenient pit stop for those in the area.
Food & drink
By owner
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For this location being in the hood it had no pan handlers outside.The outside microphone worked and the worker spoke clear English.The order was taken in a timely manner and I was greeted with a smile at the window.The food came out pretty quickly no long wait .Everything was fresh and I had all my condiments including napkins and straws.The restaurant has stepped up a lot since my last visit several months ago so keep it up.I have no complaints about my food or service.If your in the area stop by to see the improvements they made it's really awesome.
Went to purchase a grilled chicken salad, they gave me a salad with two chicken tenders on top.No cucumbers, rotten lettuce, just no satisfaction at all.I start only getting salads from this location because the food hasn’t been as good lately.I was off work from a 10 hour shift and was relying on that salad, it was so disappointing.
Owner response
Hi Kiara, we're sorry to hear about this experience and thank you for bringing it to our attention.You should always expect properly prepared food at Jack's.We'd like to look into this further.Please reach out to us at https://www.heyjackbox.com/
Went over there and very rude.Wouldnt even give me the names.I would never come again because they were trying to tell me to use the name on the receipt which was trevon.I would never come back due to these three people driving me away. There was no one behind me and they rudely told me to get up saying u wasn't supposed to order anything at the windowthey'd tell me to back up and come forward when they knew there was noone there.I would like conversation for the mismanagement for this store.I would like a response Really.Nope.I wouldn't tell anyone to come here.Especially when they wouldnt even tell me the name of them
Owner response
Hi Steph, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.