Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Food & drink
Vibe
Comfort food
By owner
Street View
Menu 1
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Pour custom service , was treated with disrespect and discrimination, food was not as ordered , cold and we had to wait 34 min for 4 tacos and a chicken pita , no picanta sauce was told we had to pay 1 dollar for a cup of water when iv never paid for water , ever the manager wasn't of any help she hardly spoke English and didn't and couldn't understand us , I would never go here again .Plus all the lobby tables were dirty not cleaned , trash left on top of tables from previous customers, no one cleaning , lots of young young kids just standing around and not doing much of anything .Highly not recommended
Owner response
Hi Joyce.Thank you for your feedback.We take comments like yours very seriously and would like to investigate this further.Please contact us at https://www.heyjackbox.com/ so we can gather details and respond to you personally.
Yo this joint is so good.The guy here hooks it up every now and then.He provides the most excellent customer service out of everyone in that place.Other than that the food here tastes bomb when he on the night shift.I don’t know what he be doing back there spicing it up or adding his own like secret signature.10 out of 10 would come back.
Food was served fresh and experienced great service.Hilda packed my order neatly and correctly and for the most part my sauces i requested were avaliable and in bag .Will be placing more mobile order's here in the future.Drinks were placed in drink holder ,also food was bagged and labeled with my name and receipt which was signed by preparer . Didn't wait at all everything was fast and simple for pickup.Thank you jack in the box staff.
Owner response
Thanks for the awesome review. See you next time.
Mexican restaurant
1001 Harris Ave, Pasadena, TX 77506, United States
Mexican restaurant
2502 Southmore Ave, Pasadena, TX 77506, United States