Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
First time there! Nothing memorable.Burger was ok, fries were ok.Service was good.
Owner response
Sometimes you just have to have Jack in the Box. Glad you had a great time.
Let’s be honest this place haven’t been good since before the pandemic and it seems like it’s getting worse.I basically paid for the patty only because the orange sauce they put on the burger was extremely nasty.The lettuce was white which means it was old lettuce.I had to build my own burger from home using the patty, you will see that in the photos, the original and mines.Notice how my lettuce is green and my bun is unbothered.If you go to this location you WILL feel like you wasted your money.Overall bad service and the worst drive thru customer service.Don’t do survey on receipt because management won’t reach out to you when you asked them to.Or they want fix the bad service by the staff.
I go here all the time but today was just bad.I waited 15 min for my food that was burnt.I ordered spicy tenders then as I was waiting the window was open and a guy that was NOT making drinks got like 3 small cups and just scooped the ice using the cup with his bare hands, no gloves.The guy making the drinks and women at the window had gloves on & he was using the scooper for the ice.I called to speak to a manager but it was acting like the phone was not in service.
Owner response
We apologize for the inconvenience, Tiarra.We should be running smoothly from the kitchen to the pick-up window.We would like to investigate this concern further.Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can escalate your feedback internally.
American restaurant
1100 N M.L.K. Blvd, Las Vegas, NV 89106, United States