Cafe Rio Fresh Modern Mexican

Just left and I'll drive across town before going back there.
First the individual as you walk in prepping food you order seemed to think it was funny that they were out of simple things like black beans and steak.
Next the girl at the second part of the line adding lettuce and salad was absolutely rude , when we asked for elote which was pretty much all grease) she didn't ask what size nor did she fill the 8oz container up even halfway.
Then when paying the cashier asked what size we got 4 oz or 8 oz, so we asked “employee who couldn’t be named” and she followed by 8 oz because that the size it comes in.
I asked the cashier Brook (whose name is on the receipt) for the names of the employees and was told "I don't know them" followed by her going to speak to someone named Ethan who then said that legally they can't provide the names of employees.
I should have known better than to go there as every time I've ordered through DoorDash it's nearly screwed up every time and I can now see why.
These employees are basically running this stores reputation to the ground and you can tell by looking at these reviews and their 1.5 star yelp rating!

Owner response

The food was delicious.
We were missing a few things and had to go back a couple of times to get those items but the food at Cafe Rio is consistently fresh and delicious.
I live on the east coast and this is one of those go-to restaurants every time I am back in Vegas.
Yum!

Owner response

This has to be the worst cafe rio in town.
This is the tostada I was given.
They informed me that they had no ingredients left about an hour before closing.
They stated that they only had some lettuce and sour cream left.
The food was thrown together and terrible quality.
I will not be going back to this location.
I have tried it about 5 times since this location opened and the quality has always been subpar.
Old beans, hard rice, etc.

Owner response